Shipping & Return Policy

Shipments abroad:

We would like to inform you that all your orders from our online store are now shipped via DPD courier services.

The preparation and shipment of your order require 2 business days. After that, you will receive a unique tracking code to monitor your shipment.

DPD is a reliable choice for fast and secure delivery of your products, providing you with real-time updates on your order status and excellent service.

Bulgaria:

  • 0-3kg 4,9€
  • 3-5kg 6€
  • Each additional kg 1.50€

Romania:

  • 0-3kg 6,4€
  • 3-5kg 7,4€
  • Each additional kg 1.9€

Hungary,Croatia,Slovenia,Czech Republic, Slovakia, Poland:

  • 0 to 2 kg 6.9€
  • Each additional kg 2.00€

Austria, Germany:

  • 0-3kg 16.30€
  • 3- 7kg 19.90€
  • 7-15kg 21€
  • 15-31.5kg 24€

Belgium, Denmark, Italy, Luxembourg, Netherlands, France:

  • 0 – 3kg 17.9€
  • 3-7kg 27.60€
  • 7-15kg 31.5€
  • 15 - 31.5kg 33.5€

Estonia, Finland, Latvia, Lithuania, Portugal, Spain, Sweden:

  • 0-3kg 37.5€
  • 3 -7kg 38.5€
  • 7-15kg 43€
  • 15-31.5kg 45€

 

Shipments to Greece:

We would like to inform you that all shipments of your orders from our online store to Greece are made through the courier company Easymail.

The preparation of your order and its shipment require 2 business days. Then, you will receive a unique tracking code to track your shipment.

Easymail is a reliable choice for fast and safe delivery of your products, ensuring immediate information on the status of your order and excellent service.

 

Cost and Delivery Time

  • Within the city of Chania up to 2kg 2.50€ / Each Additional Kilo 0.70€
  • Land Destinations up to 2kg 3.2€ / Each Additional Kilo 0.90€
  • Island Destinations up to 2kg  3.50€ / Each Additional Kilo 1€

Cash on Delivery 2.50€

Delivery to Hard-to-reach Areas 1.00€

 

Return Policy

  • If the customer does not wish to keep a product, they may return it only if it has not been opened. In this case, all return shipping costs are the responsibility of the customer.

  • If a product is received damaged, the customer is required to send us a photo as proof. Without photographic evidence, no refund will be issued.

  • This policy applies universally to all countries.

  • Refunds are processed only once we have received the product back in perfect condition.

Thank you for your trust, and we remain at your disposal for any clarification.